State Farm® Insurance Agent David Underwood
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Ali Baba
November 6, 2024
"Zach was very patient, very kind and resolved the issue promptly."
"Thank you for sharing your experience, Ali! It's fantastic to hear that Zach was able to assist you with patience and kindness, and that your issue was resolved promptly. Your feedback is greatly appreciated!"
Mypath ToWander
October 24, 2024
"Greg Culbert has been very kind, thorough and he consistently followed up through the process of making adjustments to my policy. Thank you for your advice,assistance and patience."
Roman White
October 20, 2024
"There service is a joke. Lack of professionalism, staff is horrible, they never respond back in time. No email interaction when there is a change in insurance plan. They are HORRIBLY respesenting Statefarm."
"Im sorry your experience wasnt what we normally aspire to have. Please call our office and we can discuss the details. Thank you. "
Ravi basnet
October 20, 2024
"Horrible. Don't want to get into details, but they are terrible. They shouldn't represent state farm. I feel sorry for those who have insurance through them."
"Thanks Ravi for the feedback. State Farm underwriting has chosen not to renew their offer of coverage at this time. Thank you for the opportunity. "
Ramon Henriquez
October 1, 2024
"Hoy transfers el Seguro a de mi casa a State Farm, The David Underwood State Farm Insurance Office en Eustis Fl, despues que la anterior Insurnce C ompany me subio la prima mas de un 50% . Como tengo el Segura de mi carro con State Farm fui donde ellos. Puedo decir que fue una grata experiencing; no solo me dieron una mejor covertura, sino que rebajaron la prima de Segura de mi auto en un 10%. Y el ahorro en la prima de Segura de la casa en mas de un 28% con relacion a la anterior Insurance Company. Y que decir de la amabilidad del personal, especialmente Alexis Payer ( muy profesional y amable. GRACIAS STATE FARM OF THE DAVID UNDERWOOD OFFICE POR EXISTIR. RAMON HENRIQUEZ, Tavares, Fl P. D.- Quiero decirles a los propieterios de Casas y duenos Autos que les Hagan una visita a The David Underwood State Farm Insurance Office en Eustis, Fl..Son profesionales muy Buenos, muy concientes y sobre todo muy amables."
"Ramon, muchas gracias por compartir tu experiencia con nuestra oficina de State Farm en Eustis, FL. Nos alegra saber que pudimos ofrecerte una mejor cobertura y reducir las primas de tus seguros de auto y casa. ¡Es fantástico escuchar que Alexis y el resto del equipo te atendieron con profesionalismo y amabilidad! Apreciamos mucho tu recomendación a otros propietarios de casas y autos. ¡Estamos aquí para ayudar!"
Karen Fetter
September 30, 2024
"Alexis is wonderful at her job. Helpful in every way. Made changing to this agency very easy."
"Thank you so much for your kind words, Karen! It's fantastic to hear that Alexis was able to make your transition to our agency smooth and easy. We're delighted to have you with us and look forward to continuing to provide you with excellent service!"
Gene McCarty
September 23, 2024
"New to the area and a long time State Farm customer. Kim made the transition process easy."
"Welcome to the area, Gene! It's fantastic to hear that Kim made your transition smooth and easy. We're delighted to have you with us and look forward to continuing to serve your insurance needs!"
Ryanne Drew
September 17, 2024
"Karla was just wonderful. Very helpful and kind."
"Karla truly appreciates your kind words! We're delighted to hear she was able to assist you so effectively. Thank you for sharing your positive experience!"
Thomas Casola
September 17, 2024
"It was a real pleasure to deal with Alexis Payer. She was very professional and very knowledgeable. She is definitely an asset to the team."
"Thank you so much for your kind words, Thomas! Alexis truly embodies the professionalism and expertise we strive for every day. We're delighted to hear she made your experience a positive one. Your feedback is greatly appreciated!"
Jen
September 13, 2024
"Kim and Carla at David Underwood's office were supremely helpful with my transition to this office from a prior location and responding to my message right away."
"Thank you for sharing your positive experience with Kim and Carla! We're glad to hear they were able to assist you with a smooth transition to our office. We appreciate your feedback and look forward to continuing to provide excellent service."
Barbara Barnhart
September 12, 2024
"Alexis Payer was very knowledgeable and extremely helpful.Very friendly."
"Thank you so much for sharing your experience with Alexis! It's wonderful to hear that you found her knowledgeable, helpful, and friendly. Your feedback is greatly appreciated!"
Jimmy Guillermo Estrada Mulet
August 9, 2024
"Aunque solo he realizado una visita a la oficina por lo cual considero que hacer conclusiones sería precipitado, les puedo decir que fui atendido por una excepcional persona, su nombre es Alexis Payer, quien se comportó muy amable, explicativa, y además profesional. La barrera del idioma no fué un obstáculo para que la comunicación fuera efectiva; pues mi idioma es el español pero ella fué paciente, comprensiva y atenta. En lo personal recomiendo este lugar. Viajé alrededor de una hora. Pero valió la pena."
"Gracias, Jimmy, por compartir tu experiencia! Nos alegra saber que Alexis pudo asistirte de manera tan amable y profesional. Nos esforzamos por brindar un servicio excelente y nos complace saber que la barrera del idioma no fue un problema. Apreciamos que hayas viajado una hora para visitarnos y que haya valido la pena. ¡Esperamos poder seguir ayudándote con tus necesidades de seguros!"
Dea Davis
August 7, 2024
"I highly recommend Alexis and the friendly staff at the David Underwood office. Alexis has an abundance of patience with a tenacious spirit to work through any situation, she has been a pleasure to work with through the process of getting my teenage son insured and on the road."
"Thank you so much for your kind words, Dea! Alexis and the team are dedicated to providing exceptional service, and it's wonderful to hear that she made the process of insuring your teenage son a positive experience. We appreciate your recommendation and look forward to continuing to assist you!"
Diana Angell
August 3, 2024
"Alexis Payer Extremely fast and efficient. Called back on time and answered my questions after hours."
"Thank you for sharing your experience, Diana! Alexis is dedicated to providing timely and efficient service, even after hours. We're glad to hear your questions were answered promptly!"
Pam Hull
August 2, 2024
"Got back to me quickly and cordially."
"Thanks for the kind words, Pam! Quick and cordial service is what we strive for. We're glad to hear you had a positive experience!"
Troy Purcell
August 2, 2024
"Kim is terrific! We’ve done business with her for 18 years and she is very professional, always helpful with any situation we have."
"Kim truly appreciates your kind words, Troy! It's wonderful to hear that her professionalism and helpfulness have made such a positive impact over the years. Thank you for your continued trust and support!"
Emma
August 1, 2024
"Alexis, was so helpful. I appreciated your assistance in changes my car policy from progressive to State Farm. Same coverage but cheaper pricing to fit my budget better. I appreciated her response times as well. She answered and explained FL car insurance so it’s easier to understand. She is amazing. Even if you’re just curious how your numbers would look call her. She’s actually honest. Highly recommend Alexis."
"Thank you so much for sharing your experience, Emma! It's fantastic to hear that Alexis was able to assist you with your car policy transition and provide you with a more budget-friendly option. We're delighted that her response times and explanations made the process easier for you. Your recommendation means a lot to us!"
Briana Wine
July 31, 2024
"Alexis helped me switch insurances and save money, very easily! Thank you for your help."
"Thank you for sharing your experience! It's fantastic to hear that Alexis made the switch easy and helped you save money. We're always here to assist!"
David Coshatt
July 31, 2024
"Alexis was very professional, personable, and went above and beyond to answer all my questions and get me set up with all the policies I needed. I feel that I made the correct decision in an insurance agency and will recommend you to my friends and family."
"Thank you so much for your kind words, David! Alexis is truly dedicated to providing exceptional service, and it's wonderful to hear that she was able to assist you so effectively. Your recommendation means a lot to us, and we're delighted to have you as part of our State Farm family!"
Sheila Turcios
July 30, 2024
"Alexis helped me get my policy. She is very friendly and helpful. I am extremely happy with the staff and the customer service I was provided. I will definitely recommend them!!!"
"Thank you so much for your kind words, Sheila! We're delighted to hear that Alexis provided you with excellent service. Your recommendation means a lot to us!"
Stephen Moles
July 23, 2024
"Kim helped me today. She is polite, friendly, oviously well versed in State Farm procedures, and concise in her explanations. It was a brief but important visit."
"Thank you for sharing your experience with Kim! We're thrilled to hear she provided you with such excellent service. Your feedback is greatly appreciated!"
C raig Braun
June 12, 2024
"I'm glad to see there's still a company that understands what customer service means Kim did a fantastic job. Going above and beyond. To resolve the situation."
"Thank you for sharing your positive experience with Kim! We're thrilled to hear that she provided exceptional customer service and went above and beyond to resolve your situation. We appreciate your feedback!"
Lee Feeney
June 5, 2024
"Sonya was very helpful and very patient. I would definitely ask for her help next time and recommend her to others."
"Thank you for the kind words, Lee! I'm glad to hear that Sonya provided you with excellent service. We appreciate your recommendation and look forward to assisting you again in the future."
Ibrahim Sr
May 23, 2024
"After I called many times to change my quote to the new address to see how much I will be saving, The new Agent told me they didn’t change the quote they just put the new address as a mailing address .. and every month they were charging me a different price . I wish I can give them zero stars 👎"
"I apologize for the confusion with your quote and the billing discrepancies, Ibrahim. Please know that this is not the level of service we strive to provide. I will address this issue with my team to ensure it doesn't happen again. Thank you for bringing this to our attention."
Daniel Soto
May 14, 2024
"Kim Harbeck is amazing, a great help with any insurance challenges you may have and very communicative. Their office is friendly and efficient, I highly recommend her if you are looking for a new insurer."
"Thank you for the 5-star review! We truly appreciate the positive feedback and of course your recommendation!"